Instant services terms
The service
Instant services are ready-made web pages provided by Binastack, each on its own domain: the digital card (card.binastack.com), menu (menu.binastack.com), price list (prices.binastack.com), WhatsApp catalog (shop.binastack.com), event invitation (invite.binastack.com), "Rate your visit" page (rate.binastack.com) and appointment booking (book.binastack.com). Clients build their own page and are responsible for its information.
Sales and bookings
With the WhatsApp catalog and appointment booking, Binastack only provides the page and is not a party to the sale, payment, delivery or the service itself. Customers deal with and pay the page owner directly; order and booking money never goes through Binastack. Page owners are responsible for their products, services, prices, appointments and how they treat their customers.
Event invitation
The invitation is paid once with no renewal. It stays available until a month after the event date and then stops on its own. It is hidden from search engines, and RSVP replies are visible to the host only.
"Rate your visit" page
The Google review button is shown to every customer whatever their rating, in line with Google policy. Private notes reach the page owner only and are never published.
Subscription and payment
The subscription is yearly and paid in advance through an online payment gateway, with an electronic receipt issued by Binastack. A page is published once payment is verified.
Renewal and expiry
We email a renewal link 14 days and 3 days before the end. If not renewed, the page pauses, its link stays reserved for its owner for a reasonable time, and the page returns on renewal. Renewal adds a year from the end date, or from the payment date if the page is paused.
Allowed content
Content must be accurate and lawful in Saudi Arabia, and the client must hold the right to use the images, logos and names they add. Not allowed: indecent content, gambling, prohibited substances, weapons sales, fraud and get-rich offers, impersonating a government body, bank, brand or person, hate and incitement, political or sectarian content, illegal services, and false medical claims.
Review and suspension
Content is checked automatically before publishing and after every text edit, and may be reviewed by staff. Every page has a "Report" button. Binastack may suspend any page that breaks these terms or receives a serious report pending review, delete it if the breach is confirmed, and inform the authorities when needed.
Names and links
A link goes to whoever reserves and pays first. Binastack may withdraw any name that impersonates a brand, body or person, or misleads visitors.
Refunds
The preview is free before payment, and the amount is not refunded after a page is published, as it is a digital service delivered at once. If publishing fails for a reason on our side, the full amount is refunded. No refund is due when a page is suspended for breaking these terms.
Stats and privacy
Page owners see visit and click counts only, with no personal data about visitors. The owner's name and email are used for billing, reminders and service messages. More in our privacy policy.
Edit link
The edit link goes to the page owner's email, and anyone holding it can edit the page, so keep it to yourself. You can ask for a new link at any time, which disables the previous one.
Contact
For any question: support@binastack.com or the chat on our website.